Shipping policy

SHIPPING POLICY:

Order processing- In-stock items are normally processed within 5-7 business days, Handmade, personalized or large quantity orders are normally processed within 7-10 business days unless a different timeframe is stated in the product description or agreed aupon before purchase. Processing times exclude weekends and holidays. Processing time is separate from the carriers delivery time.

SHIPPING RATES AND DELIVERY

Shipping charges are calculated and displayed at checkout. Delivery estimates begin after the carrier receives the package and are not guaranteed. Carrier delays caused by weather, holidays, or other circumstances outside our control may occur.

Tracking information will be sent to the email address provided at checkout once the order ships.

SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if the address needs to be corrected. We cannot guarantee changes after an order has been fulfilled or shipped

If an order is returned because the address provided was incorrect or incomplete, additional charges may be required before the order can be resent,

DELAYED, MISSING, OR DAMAGED PACKAGES

If tracking has not updated, a packager appears lost, or an order arrived damaged, contact us at hello@wildbloomsunflowerco.com with your order number. We will help review the issue and work with the shipping carrier when appropriate.

If tracking shows delivered but it has not been located, please check with household members, neighbors, and the carrier before contacting us.

Questions

For shipping questions, contact Wild Bloom & Sunflower Co, LLC at hello@wildbloomsunflowerco.com.